Starting factoring or purchase order financing can be intimidating. At Catamount Funding, we believe the difference between a stressful experience and a smooth partnership lies in exceptional customer service. Here’s how our Account Managers ensure your success every step of the way.

The 4 Pillars of Great Factoring Customer Service

1. Commitment

Our leadership leads by example, embedding customer success into every action. This means clear values, ongoing training, and a culture focused on your growth.

2. Completeness

Every team member understands their role in delivering consistent, comprehensive support — from onboarding to funding and ongoing communication.

3. Consistency

Whether you call, email, or access your online portal, expect reliable service every time. This consistency builds trust and confidence in our partnership.

4. Communication

Transparent, timely updates and an open-door policy make sure your questions are answered, and your feedback shapes our service.

Why This Matters for Your Business

Factoring is more than funding—it’s a relationship. When your factoring provider treats your account like their own, you experience:

• Faster approvals and funding
• Clearer processes and fewer surprises
• Personalized support tailored to your industry and needs
• A partner invested in your long-term growth

Catamount Funding: Your Trusted Factoring Partner

With years of experience and a commitment to integrity, Catamount Funding offers invoice factoring and purchase order financing solutions that do more than keep your business running — they help it thrive.

Our account managers don’t just manage your receivables; they nurture your business relationships for smoother collections and stronger growth.

Ready to Experience Factoring Done Right?

Contact Catamount Funding today and discover how great factoring customer service can transform your cash flow and business growth.